Case Study

AI consulting for companies in Spain: how a services SME cut operational workload by 38%

Published: February 11, 2026

A 40+ employee services company was growing, but teams were trapped in repetitive work. Dockia designed a business-first AI strategy with secure integrations and a clear profitability focus.

Business challenge

• Manual workflows in sales, support, and operations with heavy reliance on senior staff.
• Scattered information across email, CRM, and spreadsheets with weak traceability.
• Slow response times for proposals and customer follow-up.
• Limited scalability without increasing structural costs.

Solution delivered

• Technical process audit and AI roadmap for critical business areas.
• Automation rollout with human validation on high-frequency tasks.
• Internal copilot for commercial proposals and operational documentation.
• Executive dashboard with productivity, SLA, and margin metrics by service line.

High-intent long-tail SEO

This page targets transactional queries such as "AI consulting for companies in Spain", "AI process automation services for SMEs", and "custom AI solutions development company". The objective is qualified demand from decision-ready buyers.

Impact

Within 90 days, the company reduced repetitive workload, improved delivery times, and gained better department-level performance visibility. Outcome: higher commercial capacity without proportional headcount growth.